IT Infrastructure management is essential for smooth and efficient business operations.
Thanks to our twenty years of experience in the administration of critical technological infrastructures, we can ease the burden from the complexities of managing your IT systems so that you can focus on your core business.
Our ITIM services offer you the following benefits:
by assigning them to more valuable company tasks
through efficient use of computing resources
for managing your entire IT infrastructure
and protection from business downtime
protection through risk reduction
for your external and internal users
that quickly addresses the needs of your company
by certified employees who can intervene promptly within contractually stipulated timeframes
Through an in-depth assessment of your technology infrastructure, we can help you find a solution that optimises and boosts productivity, by identifying significant issues and opportunities for development through an in-depth assessment of your technology infrastructure.
We can manage your entire IT infrastructure remotely or use a hybrid approach following international reference standards and by taking operational responsibility for both system management and administration:
- Management of events - such as breakdowns, maintenance, and upgrades - using trouble ticketing methods
- Continuous infrastructure monitoring - from the hardware level to the application level - using automated tools to evaluate the efficacy of the service as outlined in the negotiated Service Level Agreements (SLAs), to create reports that can be used to make strategic decisions
- Measuring resource usage to optimise their use only when necessary
Alternatively, depending on your business needs, you can choose to migrate your infrastructure to the cloud, to further reduce costs and enjoy maximum flexibility in rapidly decreasing or increasing storage space.
Our specialists will assist you in selecting and implementing the optimal migration strategy while avoiding common pitfalls.
